WORRY FREE SHIPPING, EXCHANGE AND RETURNS *Free standard delivery ON ALL ORDERS OVER A$100.
*No Risk, 100 Day 100% Money-Back Guarantee.
We are so confident you will enjoy the Supacore products that if for any reason you are not completely satisfied, you may request a 100% refund at anytime within 100 days of initial purchase. Simply return the item with refund form, or email us at email@example.com or call on +61 3 8415 6401 (10am-5pm AEST) and tell us why you are unsatisfied with our products. All refunds will be issued to the original credit card provided at the time of purchase.
*Worry Free Returns and Exchange terms.
To ensure we are providing the best service possible, your return shipping should also be on us. To enjoy this service, simply email us at firstname.lastname@example.org or call on +61 3 8415 6401 to obtain a free return label and send the items back to us.
Your satisfaction is our priority, so please take the time to familiarise yourself with the following Supacore conditions:
• During the 100 days following the delivery of your order, simply fill out the refund/exchange form or contact us at email@example.com or call on +61 3 8415 6401 (10am-5pm AEST).
• Please clarify your order number, which items you are sending back, and why you wish to return/exchange them.
• Return Shipping is entirely FREE
• Refunds for returned merchandise will be made to the original purchasers credit card or PayPal account within 48 hours of receipt of returned goods.
• For security reasons, we do not save your payment information in our database.
• Please endorse return parcels as -RETURN OF GOODS-.
When returning items, please enclose your form and receipt (we send this out with your order) and reason for returning the item/s to:
Level 1, 14-24 Easey Street
If you have any further queries our Supacore support team is available to assist you with any additional information required. Please email us at firstname.lastname@example.org or call us on +61 3 8415 6401. Our Supacore support team operates Monday - Friday 10am – 5pm (AEST).
Our client service department is available to assist with: